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NetSuite CRM Software Overview











NetSuite CRM Software Overview

Sales Force Automation and Sales Management CRM
Opportunity Management and Competitor Tracking


 
Opportunity Management and Competitor Tracking

A successful company understands effective sales management, its sales opportunities while they're still in the pipeline. But in order to do that, sales people need a detailed record for each opportunity.

Creating this detailed record has traditionally been a tedious process for sales representatives, often involving hours of time-consuming data entry and re-entry into multiple systems. With a single, powerful data repository, NetSuite CRM's sales management CRM application, eliminates redundant data entry and saves time. Sales representatives now have key data at their fingertips—such as a list of contacts, a record of previous meetings, and categories of products and services that are ideal for a given customer—enabling them to make the sales that make you profitable.

Additionally, NetSuite CRM gives you the tools to track your competitors, including the strengths and weaknesses of their products and running promotions. Armed with this competitor tracking data, your sales people are more likely to establish customers' needs, influence their criteria and close more deals.



Benefits:
  • Make the most of every sales opportunity—and maximize ROI on your marketing dollars—by viewing all opportunities as aggregate lists, or as detailed individual records.
  • Use competitor tracking functions to see which deals you've lost and which you've won, and use that business intelligence to educate your sales personnel.
  • Give sales reps access to all the discounting and customer-specific pricing rules that typically live in other systems—without requiring them to exit the application.
  • Improve responsiveness to all sales inquiries, driving return sales and boosting customer loyalty.
  • Track multiple leads within the same company separately, getting insight into each contact, conversation and unique opportunity.
  • Monitor the progress of each customer transaction—from initial contact to close of sale to post-sale support.


Features:
  • View opportunities in lists or within detailed opportunity records.
  • View competitive profiles, which include the weaknesses and strengths of your competitors.
  • Analyze the deals your competitors have won against your team, according to dollar and percentage amounts.
  • Assign different priorities to opportunities, customers and leads.
  • Analyze each opportunity according to its status in the queue.
  • Give sales managers a 360-degree view of all the leads and opportunities in the pipeline.
  • Convert quotes into sales orders with one click of a button.