EnterpriseWizard Demos

EnterpriseWizard Demos

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Whether it is used for customer support, sales, marketing or internal helpdesk support, every successful CRM system must adapt to changing business conditions and requirements. But only one system makes it so fast, easy, and affordable.

Built on an adaptive J2EE technology platform, EnterpriseWizard CRM is a top-rated, out-of-the-box solution that can be quickly and extensively customized by non-programmers. A browser-based interface allows you to rapidly map the solution to your own business processes, and its adaptable data model, multi-platform compatability, drag-and-drop workflow engine, and granular access permissions ensure that the system can rapidly grow and scale as your needs change in the future.

Features include:

• 100% web-based J2EE architecture
• CRM/Support implementation easily extends to manage other functions
• Dynamic browser-based configuration
• Easy to create custom tables, fields, relationships, views, searches, look and feel, groups, and teams
• Graphical workflow with actions and guards
• Adaptable business rules engine
• Fine-grained permission control
• Interactive charts, reports, and dashboards
• Full email, LDAP, website integration
• Automatic end-user interface with issue tracking and integrated self-serve FAQ
• Support for multiple concurrent languages

View the demonstrations below to see how you can use EnterpriseWizard in support, sales, and marketing environments and the advantages that the product will bring to your customers, staff, administrators and managers.

• Support Manager - Build long term customer satisfaction and reduce costs with pro-active support tools and customer profiles. (12:57)
• Sales Manager - Drive effective strategies throughout the organization with tools that increase revenue and repeat business. (7:52)
• Analyics and Reporting - Real time information to keep your entire organization on track. Graphical, Excel and HTML reports and more. (9:07)
• Business Teams - Automate business processes with teams that reflect your organization’s hierarchy and customer/supplier relationships. (3:05)
• Look and Feel - Provide a look and feel that matches your organization’s web site or dynamically adjusts to match your customer. (12:45)
• Staff Interface, Part 1 - See how you can handle a support case, edit your contacts, and customize your desktop environment. (4:03)
• Staff Interface, Part 2 - See how you can specify custom searches, perform mass edits, and review detailed history. (2:34)
• Tables and Fields - Edit tables and fields, and walk through the process of creating a custom table. (4:52)
• Rules - Automate repetitive actions through the creation of rules, ensuring consistency in your business processes. (4:41)
• Workflow - Ensure that alerts, validity checks, and interactions with other departments and programs occur as dictated by your business. (6:20)