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Side-by-Side CRM Vendor Comparison

 

Company

CRM Features

Company Strengths

Cost

Enterprise Wizard

Suited For: Companies

Graphical Workflow, Business Rules Engine, Business Rules Wizard, Single SignOn, Interactive Reports, Graphical Charts, Trend Charts and Reports, Dashboards, Integrated Chat, Interactive FAQ, Standard Solutions, Automatic Reports, Alerts and Escalation, Self Registration, Automatic Login, Incoming E-mail Integration, Outgoing E-mail Integration, Email Hotlinks, Instant Messaging, History, HTML Editor, Automatic Hotlinks, Attached Files, Issue Tracking and Management, Full Text Search, Database Search/Sorting, Saved Searches, Ticket Links, Multi-language Support
  • Top-rated, 100% web-based CRM application
  • Powerful, affordable, and rapidly adaptable without programming
  • Suite of automation solutions within one CRM product at no additional charge (contact management, external support, internal support/helpdesk, sales, marketing, asset tracking, activities, and more)
  • Add new functionality, tables, fields, and reports using just a browser
  • Supports multiple branding and multiple concurrent languages
N/A
Goldmine

Suited For: Small, Mid-size Companies

Contact Management, Schedule Management, Document Management, Opportunity Management, Team-based Collaboration, Reporting, Contact Center, Customer Service & Support, Customer Self-Service
  • Affordable solution for small and medium organizations
  • One of the most popular small business crm solutions in the market
  • Frontrange offers an integrated suite of contact center, helpdesk, and customer service solution
  • Easy upgrade path from single user versions to multi-user versions
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