Entellium Review

Entellium Review

Use CRM? Write a review

Entellium Review / Key Strengths

• Consistently ranked #1 in Usability, Value, and Customer Service.
• Attractive month-to-month pricing. Additional savings for 1 year commitment
• Unique Activity Center is a "one-stop shop" for tracking all sales & service activity
• 99.97% uptime in 2005, Entellium offers a rebate if they do not hit 99.7% uptime.

Entellium CRM Features

About Entellium

Founded in 2000, Entellium's suite of CRM solutions are designed specifically for small and mid-size companies (fewer than 1,000 employees) and divisions of large enterprises who want a solution that strikes the right balance between the everyday needs of sales and service representatives and the reporting requirements of management.

Entellium’s product focus is on helping companies:

* Acquire better leads at a lower cost
* Win more sales opportunities vs. their competition
* Keep customers happier longer

The company's product philosophy is to “go deep” on CRM. To do this, Entellium is constantly examining how sales, service and marketing teams work. Based on well over 50,000 hours of usability research, Entellium has built CRM solutions that increase the number of leads and opportunities sales professionals can effectively manage each month, and increase the number of service incidents a rep can close in a day.

The company's solutions are extremely customizable, allowing companies to support nearly any type of sales process, methodology or best practices from a central control panel which requires little training. As a result, the company's CRM applications help sales and service representatives, managers and executives conduct everyday business in a highly efficient manner.

Entellium's software has won several industry awards for innovation in usability.

The company is headquartered in Seattle, Washington, with a global research and development center in Malaysia and sales operating worldwide via its partner network.