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Side-by-Side CRM Vendor Comparison |
|
Company |
CRM Features |
Company Strengths |
Cost |
Entellium
Suited For: Small, Mid-size, Large Companies
|
Sales force automation, Contact Management, Customer Service & Support, Mobile CRM, Opportunity management, Sales process management, Pipeline management, Activity management, Lead management, Service Resolution Management, Real-time dashboards, Live Collaboration/Chat, Contract management, Bidirectional Outlook synchronization, Report generator, Searchable knowledge base, Offline access |
- Consistently ranked #1 in Usability, Value, and Customer Service.
- Attractive month-to-month pricing. Additional savings for 1 year commitment
- Unique Activity Center is a "one-stop shop" for tracking all sales & service activity
- 99.97% uptime in 2005, Entellium offers a rebate if they do not hit 99.7% uptime.
|
Starting at $50 per user per month
|
Tour de Force
Suited For: Companies
|
Account Management, Administrative Interface, Anytime-Anywhere Access, Business System Integration, Collaborative Support Management, Collaborative Task Management, Contact Management, Template Management, E-Mail Logging, Expense Management, General Features, Manager's Console, Marketing Campaign Management, Opportunity Management, Outlook Integration, Project Management, Reporting-Exporting, Sales Activity Management, System Architecture |
- Tour de Force is Account-centric, not Contact-centric.
- Robust & Flexible
- Completely customizable
- True Enterprise Collaboration
- Easy conversion from other CRM products
|
$1,800 and up |
| |
