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Side-by-Side CRM Vendor Comparison

 

Company

CRM Features

Company Strengths

Cost

Entellium

Suited For: Small, Mid-size, Large Companies

Sales force automation, Contact Management, Customer Service & Support, Mobile CRM, Opportunity management, Sales process management, Pipeline management, Activity management, Lead management, Service Resolution Management, Real-time dashboards, Live Collaboration/Chat, Contract management, Bidirectional Outlook synchronization, Report generator, Searchable knowledge base, Offline access
  • Consistently ranked #1 in Usability, Value, and Customer Service.
  • Attractive month-to-month pricing. Additional savings for 1 year commitment
  • Unique Activity Center is a "one-stop shop" for tracking all sales & service activity
  • 99.97% uptime in 2005, Entellium offers a rebate if they do not hit 99.7% uptime.
Starting at $50 per user per month
Peoplesoft

Suited For: Companies
CRM Analytics, CRM Industry Solutions, CRM Operational Dashboards, Marketing Solution, Partner Relationship Management Solution
  • PeopleSoft CRM includes offerings from PeopleSoft's own CRM solution as well as the recently acquired JD Edwards EnterpriseOne and World CRM solutions.
  • Provides industry-specific solutions for Automotive, Banking and Capital Markets
    Chemicals and Lubricants, Communications, Construction, Consumer Products
    Energy, Federal Government, Field Service Organizations, Healthcare
    High-Tech Electronics, Higher Education, Homebuilder, Industrial Manufacturing
    Insurance, K-12 Education, Life Sciences, Paper and Packaging, Professional Services Organization, Real Estate, Retail Staffing, State and Local Government, and Utilities industries.
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