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Soffront Order Processing

Soffront Order Processing
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Soffront Order Processing
Order Processing -- capturing, streamlining and fulfilling orders -- is the critical link between front-office and back-office business processes. Soffront Order processing provides a complete 360 degree view of customer, quote, order, purchase, pricing, and shipping information. It fully automates the sales order process to significantly improve order fulfillment, retain and attract customers and boost service levels.

Soffront Order Processing is tightly integrated with Soffront CRM and other back office products like Intuit's QuickBooks or Microsoft Great Plains through Soffront's best in class Back Office integration.

Soffront Order Processing improves the entire lead-to-cash process and significantly reduces paperwork. It ensures that customers get deliveries on time, ensuring customer satisfaction and reducing customer churn. It also increases customer loyalty and revenues by speeding up time to market for new products and services.

Key Features
  • Fully automated sales order processing to manage the entire sales order lifecycle 

  • Complete view of order history and status across all department

  • Configurable workflow to match your order process

  • Sales commission calculation and profitability analysis

  • Order delivery and shipment tracking

  • Automated Back Order Management

  • Real-time Inventory support

  • Dynamic product configuration and management

  • Comprehensive reporting including drill down and graphical reports - no IT support required

  • Integrated with external back office systems

  • Monitor and enforce business process rules

  • Part of a complete CRM solution