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Side-by-Side CRM Vendor Comparison

 

Company

CRM Features

Company Strengths

Cost

Soffront

Suited For: Small, Mid-size Companies

Sales Automation, Marketing Automation, Customer Support, Defect Tracking, Order Processing, CRM Portal, Employee Support, Knowledge Management, Asset Management, Mobile CRM
  • Focus on providing CRM Software to mid-size companies
  • Offers complete suite of CRM solutions
  • Provider of both hosted and on-premise CRM Software
  • Stable company that has been around for more than 10 years
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Oracle

Suited For: Small, Mid-size, Large Companies
ORACLE E-BUSINESS SUITE, PEOPLESOFT ENTERPRISE, JD EDWARDS ENTERPRISEONE, JD EDWARDS WORLD, SIEBEL
  • Oracle is one of the largest application software companies in the world offering virtually everything a company needs to run it's business.
  • Oracle has acquired PeopleSoft and Siebel in the past 2 years and customers can purchase either CRM software from either Oracle, Siebel, or PeopleSoft's offerings.
  • Oracle is working on a CRM Fusion product that will be based on Siebel's CRM solution as well as leveraging PeopleSoft and Oracle's CRM solutions
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