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Soffront Software Inc., a pioneer in the CRM market since 1992, offers an end-to-end CRM solution spanning sales, marketing and support. The Soffront solution is completely web-based (zero foot print web client), is built to adapt and can be deployed in days. Soffront launched its first customer service application in 1993. Today, we have more than 500 CRM installations worldwide. Soffront customers include mid-sized corporations across all industries and many Fortune 500 companies.
| Ensim |
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“Even with significant growth, we were able to actually increase customer satisfaction without having to hire additional support staff. We can directly attribute this to the implementation of Soffront Knowledge Base and self help tools.”
Joe Ayyoub,
Director of Professional Services and Support |
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| Sand Technologies |
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“The extraordinary customization capabilities of Soffront products allowed us to create tables that were compatible with our old database structure, thereby helping us to quickly and easily import all the data that we had already accumulated. Because Soffront’s software is so easy to implement, we had our project operational in less then one week."
Director of Operations,
Sand Technology. |
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| Ternion Corporation |
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"Because of our extensive experience in developing databases, our standards and requirements for CRM software were extremely high. After evaluating 20 different customer support and sales force automation products during a two year period, we chose Soffront CRM because it is Oracle-compatible, highly customizable, web-enabled, and competitively priced."
Brad Spearing,
President |
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| Redemtech |
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“After an extensive evaluation process that included options for both hosted and in-house applications, we selected Soffront CRM because it was the most robust solution across the board. Soffront provides us with the breadth of solutions we need in one integrated application that includes sales, marketing, help desk, and customer service. Soffront saves us money, gives us faster performance, and dramatically increases our customization capabilities.”
Tony Thornton,
Director of IT |
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| Iverson |
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" I am impressed with Soffront. The product is good. The customer service is responsive. As a company, they seem to be working on a lot of enhancements, which is really good. I am getting value for the price I paid."
Brian Jones,
Senior Vice-president of Iverson Financial Systems |
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| Hit Software |
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“We needed a browser-based solution with a powerful platform that would integrate easily into our existing system and give us a common user-interface. After evaluating the cost and features of competing products, we chose Soffront, because it had all of the features we wanted at a competitive price.”
Giacomo Lorenzin,
CEO and President |
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| Prolink |
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“When we started with Soffront CRM, we were working on minor issues for about 50 of our golf course properties. Currently, we have no issues. I believe this improvement is directly related to Soffront CRM. It allows us to identify issues immediately and track them all the way through to an effective resolution.”
Alex Panone,
Product Manager |
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| Catena |
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"I am especially pleased with the flexibility of the TRACKWeb software which has enabled me to offer at least three different productivity tools. We have multiple applications, all with the same general look and feel, but with very different underlying process flows and data protection requirements. I looked at over 30 problem reporting systems before choosing TRACKWeb. First of all, there weren't many products out there that met our key requirements of a web interface, support for an automated process flow, various levels of access privileges, automatic e-mail notification, ability to customize the user interface, and built-in reporting capabilities."
Information Manager
Catena Networks |
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