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Side-by-Side CRM Vendor Comparison

 

Company

CRM Features

Company Strengths

Cost

TechExcel

Suited For: Small, Mid-size, Large Companies

Incident and Resolution Tracking, Knowledge Management, Sophisticated Workflow, Multiple Automated Notification Options, Built-in Reports and Analysis, Customizable Customer Web Portal, Manage Campaigns, Track Every Lead, Sophisticated Online Marketing Tools, Qualify Leads More Effectively, Integration with Sales Teams, Marketing Event-Triggered Surveys
  • Develop repeatable, measurable, documented and enforced processes
  • Develop more knowledgeable and efficient staff through better prioritization, process automation and user self-service
  • Create a high quality of service at a reasonable cost
Not Published
Commence CRM

Suited For: Companies
Contact Management, Marketing and Campaign Management, Project Management, Sales Force Automation, Customer Service/Support, Accounting, Tele-Marketing
  • Provides a full suite of applications from contact management and
    sales automation to marketing campaign management and customer support (or
    help desk).
  • Provides both on-premise and hosted crm software
  • Focus on serving small and mid-size companies
  • Full featured product that rival offerings from more expensive and bigger rivals.
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