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TechExcel unifies the enterprise by bridging the gap between product development and service / support. This end-to-end environment empowers companies to optimize the relationship between these important organizations without sacrificing autonomy or business processes and provides a collaborative environment that significantly saves time and resources.
Meet and exceed your employees' support expectations with the functionality and flexibility of TechExcel HelpDesk 6.0.
New graphical workflow modeling, a knowledge base search engine with auto-suggest, and an integrated employee web portal for self-service makes the latest version of TechExcel HelpDesk a viable solution for any size business. TechExcel HelpDesk provides the flexibility and process control to help meet your help desk, IT service, and change management needs.
This demo shows some of the most important features of TechExcel HelpDesk.