| 41 |
CRM End-state
Most strategic planning methodologies are built upon a triad of convergent processes that are a variation of a) evaluation and review, b) definition of goals/objectives and c) mapping route(s) to goals. This methodology has enjoyed certain success, but as applications evolve and can incorporate the softer side of automation and ...
Author: Katie Campbell |
| 42 |
Crm Mash-up Catch-up
A mash-up, sounds yummy, with gravy. But for anyone out there who doesn't know what a mash-up is, or what it has to do with Customer Relationships, it is about technology, and it's great with or without the gravy! Mash-ups are basically web applications that combine content from multiple sources and serves it up as an integrated information piece. For instance, in servicing ...
Author: Robert Dimning |
| 43 |
CRM Training Is Essential For Success
Imagine yourself wanting to run an airline company – a budding Freddy Laker. What do you need? Well, planes of course, but let’s say you have a bundle of these. What do you really need to make them work? That’s right – pilots! So how are you going to train them? Will you introduce them to an airliner? Take them up the steps and ...
By: Syed Ali |
| 44 |
5 Quick Tips On Increasing Productivity With A CRM Solution
A good content relationship management (CRM) solution can greatly assist your sales team in increasing sales and customer service effectiveness at each step of the sales process. From the early stages of gaining leads and investigating potential opportunities, to fulfilling orders and sending out invoices, a good CRM can keep it ...
By: Syed Ali |
| 45 |
Automation With CRM
Sales and marketing personnel are best employed in sales and marketing rather than carrying out repetitive administrative tasks. This is particularly true of small and medium sized businesses with limited personnel resources and the need to focus on customer contact in order to maintain and expand the customer base...
By: Syed Ali |
| 46 |
CRM Software That Works The Way You Do
How often have you had to change the way you work to fit in with the latest software needs? It’s a nuisance and disruptive, and frequently breeds resentment against a software solution requiring employee cooperation to achieve the desired result. Training is difficult and the implementation frequently results in ...
By: Syed Ali |
| 47 |
How To Retain Customers For Life With CRM
While you are working hard to attract new customers in order to maintain growth, your existing customers expect the same personal communication they had when you first attracted them.
If you want to retain your existing customers for life, you will have to develop a means of utilising time efficiently so that communication with your original loyal customers can be ...
By: Syed Ali |
| 48 |
Increase Sales With CRM
A key factor in increasing sales is the speeding up of the total sales cycle and more rapidly and efficiently converting leads into sales. This is where a good CRM (Customer Relationship Management) system can demonstrate its full potential. The benefits provided by a CRM system such as Microsoft Dynamics CRM 3.0 in speeding up the whole ...
By: Syed Ali |
| 49 |
Mobile Crm Sale Team Management
In today’s competitive marketplace, customers have come to expect excellence in service and immediate provision of information. Personal contact at the customer’s site has become of extreme importance, and the provision of immediate communication with head office has become essential for the modern sales ...
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| 50 |
Sales Management With Microsoft Dynamics CRM
Microsoft Dynamics CRM 3.0 is a comprehensive customer relationship management software package that helps business to improve all aspects of customer service and improve marketing and sales performance. Integrating with Microsoft Office and Business Solutions as well as third party applications, Microsoft CRM is available ...
By: Syed Ali |
