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10 Expressions To Avoid In Sales Communication


Keeping up with what words are in and out isn't hard. Yet,with all the other more important things on our to-do list,it doesn't get remembered easily.

1. Any archaic, stilted words, such as: hitherto, whereby,thereby, herein, therein, thereof, heretofore.

2. "Kindly advise." As opposed to not kindly advising.

3. "Whereas." Instead use "where" or "while."

4. "Pursuant to." This is too informal for 2004. Theexpress expired in the 1980s.

5. "As per your request." As per any other way...dah?Shorten to, "as requested" or "as your requested."

6. "As of today, we are in receipt of" or "we are in receiptof." Instead, "Today we received."

7. "Please don't hesitate to call." Again a term that wentout in the 1980s. Update it with, "feel free to call."

8. "When time permits." This is great language for a poembut not sales information. The adjective "time" doesn'thave anything to do with permit. It needs to match people.Only people use time. Time is not an adjective in thisinstance.

9. "Enclosed please find." Honestly, I don't know when thisone expired, yet it did, so don't use it.

10. "Of even date." This one I thought went out in the1950s and I couldn't believe my eyes when I received not onebut two sales letter with it included last week. So, Ithought I would put this one for those that missed it backthen.

Bonus: Yet and so -- use them conservatively and only forimpact. They are on their way out as well.


About the Author:

Catherine Franz, past managing partner, now certified life and business coach specializing in marketing and writing, Internet and infoproduct development. For other articles, and ezines: http://www.AbundanceCenter.com.