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Side-by-Side CRM Vendor Comparison

 

Company

CRM Features

Company Strengths

Cost

SAP

Suited For: Mid-size, Large Companies

Sales, Marketing, Service, E-Commerce, Interaction center operations and management, Channel management
  • Largest enterprise software company in the world
  • Serves the larges companies around the world
  • Offers integrated suite of CRM, ERP, Supply Chain, HR, Financial and other enterprise applications
  • Massive amounts of resources
N/A
Commence CRM

Suited For: Companies
Contact Management, Marketing and Campaign Management, Project Management, Sales Force Automation, Customer Service/Support, Accounting, Tele-Marketing
  • Provides a full suite of applications from contact management and
    sales automation to marketing campaign management and customer support (or
    help desk).
  • Provides both on-premise and hosted crm software
  • Focus on serving small and mid-size companies
  • Full featured product that rival offerings from more expensive and bigger rivals.
N/A