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Side-by-Side CRM Vendor Comparison |
|
Company |
CRM Features |
Company Strengths |
Cost |
InsideSales.com
Suited For: Small Companies
|
Sales Automation, Marketing Automation, Customer Support Automation
|
- Hosted CRM with robust dialing & messaging features
- Includes tools specifically for lead generation, telesales, and reps-at-home
- Affordable hosted solution with sales, marketing, and customer service capabilities
- Power, Predicative and Phone Dialer Integration
|
$45/user/month
|
Epicor
Suited For: Mid-size, Large Companies
|
Customer Support, E-mail Marketing, Sales, Self Service Portal, Web-based Surveys
|
- Highly customizable CRM application/platform
- Familiar Microsoft Outlook-like user interface
- Robust reporting engine for shareing between users in a variety of formats, including Excel, HTML, PDF, XML and CSV.
- Attractive pricing model for small and medium business
|
N/A
|
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