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Side-by-Side CRM Vendor Comparison

 

Company

CRM Features

Company Strengths

Cost

24SevenOffice

Suited For: Companies

Document Management, Sales, Activity Management, Contacts Management, Sales Reports, Tasks Management, Project Management, Group Calendar, Email Management
  • Europe's #1 on-demand CRM and ERP
  • No need for installation, upgrades, servers, or worry about backup of data.
  • Everyone can view, update, and share information, activities, and appointments in real time from any computer connected to the Internet.
  • Unlike standalone contact managers that isolate customer information on individual desktops, 24SevenOffice CRM provides a common, shared system for customer information.
Starting at $13 /user/month.
TechExcel

Suited For: Small, Mid-size, Large Companies

Incident and Resolution Tracking, Knowledge Management, Sophisticated Workflow, Multiple Automated Notification Options, Built-in Reports and Analysis, Customizable Customer Web Portal, Manage Campaigns, Track Every Lead, Sophisticated Online Marketing Tools, Qualify Leads More Effectively, Integration with Sales Teams, Marketing Event-Triggered Surveys
  • Develop repeatable, measurable, documented and enforced processes
  • Develop more knowledgeable and efficient staff through better prioritization, process automation and user self-service
  • Create a high quality of service at a reasonable cost
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