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Side-by-Side CRM Vendor Comparison

 

Company

CRM Features

Company Strengths

Cost

Aplicor

Suited For: Mid-size, Large Companies

Sales Force Automation, Marketing Management, Customer Service, Project Office, Offline Edition, Reporting & Analysis, Mobile & Wireless, Business Intelligence, Dashboards, Data Warehousing, OLAP, Outlook/Exchange/Lotus Notes Sync, ERP.
  • Focused on serving mid-market and large organizations
  • Offers complete suite of CRM solutions including sales, marketing, and service
  • Specializes in providing hosted CRM service
  • Named CRM Product of the year by Technology Marketing Corporation (TMC™) and Customer Inter@action Solutions® magazine
  • Named Best Product Development Organization in North America two years in a row by the American Business Awards.
Starting at $49 per user per month
TechExcel

Suited For: Small, Mid-size, Large Companies

Incident and Resolution Tracking, Knowledge Management, Sophisticated Workflow, Multiple Automated Notification Options, Built-in Reports and Analysis, Customizable Customer Web Portal, Manage Campaigns, Track Every Lead, Sophisticated Online Marketing Tools, Qualify Leads More Effectively, Integration with Sales Teams, Marketing Event-Triggered Surveys
  • Develop repeatable, measurable, documented and enforced processes
  • Develop more knowledgeable and efficient staff through better prioritization, process automation and user self-service
  • Create a high quality of service at a reasonable cost
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