ePartners Solutions Review

ePartners Solutions Review

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Ownership: Private
Founded: 1992
Headquarters: Irving, Texas
Software Type: Hosted and On-Premise CRM

ePartners CRM Strengths/Key Features

• In 2005 ePartners was the largest supplier of Microsoft business solutions in the United States.
• No other solutions provider has more experience deploying, integrating and customizing Microsoft CRM to meet the specific needs of a given organization.
• With ePartners and Microsoft CRM, clients can quickly develop profitable customer relationships through lead and opportunity management, incident management, a searchable knowledgebase, reporting tools, and more.
• ePartners assesses a customer’s business processes and technology infrastructure and then designs an implementation and integration plan that will meet each customer’s specific needs.

ePartners CRM Features

About ePartners Incorporated

Since 1992, ePartners has been giving businesses like yours the power to reach their goals, to grow, and to discover and profit from new areas of potential. We invite you to see how ePartners is the right partner for your success.

At ePartners, we take the time to understand your business so we can devise comprehensive solutions—solutions that are tailored to your specific industry and processes and afford a short learning curve for your employees. We’ll empower your workforce with the tools they need to fulfill their mission and make better decisions, whether they work on the shop floor, at the front desk, or in the executive suite.

We will help you align your IT strategy with your business objectives and deploy cost-effective solutions that drive genuine performance improvements across your enterprise

ePartners solutions are founded on market-leading Microsoft® software, known for functionality, scalability, and rapid ROI across the enterprise. These are powerful solutions with a familiar interface that can take on many business challenges.

At ePartners we seek out the most qualified and dedicated consulting, project management and information technology professionals in the industry. We invest in continuous development programs to keep our professionals on the cutting edge of ever-changing technologies. Thus our clients have a top-rated team of experts working on their business

Our Consulting and Professional Services organization delivers a comprehensive service offering built upon an understanding of our clients’ strategies and processes; the industries in which they compete; the business applications and information technologies relevant to their businesses; the training and development and change management techniques and tools most appropriate for their organization; and proven project management and delivery methods, tools and processes.

Our consulting and delivery capabilities mean that our clients can count on ePartners to craft and deliver creative and cost-effective solutions that improve the performance of their businesses and increase the return from their business and technology investments.

In order to provide the highest level of service, ePartners places certified project managers at the head of complex implementations. Your skilled project management team will work to ensure that your project is staffed with the right resources, and is completed on time and on budget.

Finally, your project will be backed by ePartners’ world class training and support. Our Customer Care Center is staffed by certified technology experts who are dedicated to your satisfaction and success.

ePartners is passionate about providing our clients with solutions that boost productivity, show a return on investment, and over time yield total cost of ownership (TCO) results that meet your company’s overall business and financial performance goals.

We begin by guiding your company’s leadership through high-level planning sessions in order to align your existing and planned technology spending with your broader corporate strategies.

Our business consulting services include long-range technology planning, solution assessment engagements, business process improvement, and post-implementation evaluation, all designed to maximize your investment and help make your business more successful.

Once the requirements are clearly defined, we will assess, integrate and deploy compatible business solutions that deliver the fastest IT investment payback and the lowest total cost of ownership. Not only are licensing fees more affordable, but the inherent simplicity of a Microsoft solution helps contain implementation, customization and maintenance costs. In the end, all the core functionality is yours, at a fraction of the cost of some competing solutions.

ePartners is widely regarded as the most experienced thought leader in the global Microsoft Partner Channel. ePartners sits on many of Microsoft’s Partner Advisory Councils and Software Beta Testing Groups and provides development services directly to Microsoft. In this capacity, we are able to champion our clients’ interests while helping shape Microsoft’s future business and product strategies.

In 2005 ePartners was the largest supplier of Microsoft business solutions in the United States. In 2004 and 2001, ePartners was recognized as the Microsoft Business Solutions Global Partner of the Year. In 2003 ePartners received the CRM Excellence Award as the largest provider of Microsoft CRM in the world. And in 2002 ePartners was awarded Microsoft’s Customer Loyalty Award.