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Side-by-Side CRM Vendor Comparison

 

Company

CRM Features

Company Strengths

Cost

Workbooks

Suited For: Small, Mid-size Companies

Sales Force Automation (SFA), Marketing Automation, Sales Order Management, Customer Service and Support, Purchase Order Management, Invoicing and Cash Collection
  • Workbooks CRM improves the efficiency and effectiveness of marketing; increasing the flow of leads and measuring marketing ROI.
  • Sales force automation (SFA) within Workbooks CRM improves and measures sales team performance and boosts productivity by streamlining sales processes including quoting for new business.
  • The customer relationship management tools of Workbooks CRM streamline helpdesk organisations. Best practice customer support processes help to improve customer service whilst at the same time reducing delivery costs.
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Ardexus

Suited For: Companies
Customer Relationship Management, Marketing Automation, Sales Automation, Service Automation, MODE Reporter
  • Winner of ISM'S Top 15 CRM Award
  • CRM solution is targeted at mid-market companies
  • Full-function CRM suite with modules supporting Sales, Marketing , and Service fucntions.
  • Integrates sales methodology with SFA and that supports the full customer lifecycle with applications for marketing and customer service and support
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