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Side-by-Side CRM Vendor Comparison

 

Company

CRM Features

Company Strengths

Cost

Commence

Suited For: Small, Mid-size Companies

Account/Contact Management, Calendar & Activity Management, Time Management, Advanced Desktop Integration, Activity Tracking, Business Process Automation, Lead Management, Opportunity Management, Territory Management, Sales Process Automation, Quote/Proposal Generation, Sales Forecasting, Reporting & Analytics, Robust Database Architecture, Automated Processes, Remote Synchronization, Multi-level Security, Support for Handheld Devices, Web Integration, Desktop Integration, Encrypted Database Security, Performance Monitoring Tool, E-mail Integration, Application Programming Interface (API), Document Management
  • Rapid deployment, ease of use, customizability and low cost of ownership.
  • “Freedom of Choice” both on premise and hosted solutions.
  • Mobile support, integration with QuickBook’s and other accounting/ERP systems.
  • Award winning software, twenty years of industry experience and a proven track record of performance is what differentiates Commence from other CRM providers.
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SAP

Suited For: Mid-size, Large Companies

Sales, Marketing, Service, E-Commerce, Interaction center operations and management, Channel management
  • Largest enterprise software company in the world
  • Serves the larges companies around the world
  • Offers integrated suite of CRM, ERP, Supply Chain, HR, Financial and other enterprise applications
  • Massive amounts of resources
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