|       
   
	
	 |  | Side-by-Side CRM Vendor Comparison |  
    |   
    
      | Company | CRM Features | Company Strengths | Cost |  
 | CNP 
  Suited For:    Companies
 
 | Sales Forecasting, Lead Analysis, Reporting, Corporate Calendar, Email Management, Outlook Synchronization, Dashboard, Salesforce Automation, Opportunity Tracking, Sales Pipeline Tracking, Graphical Charts, Sales Team Management, Order Management, Project Management | 
             Increased Sales Effectiveness: The most productive lead sources and sales   staff are clearly identified on graphical charts.   
          Greater Sales Reach: Use the email marketing capabilities to execute and   measure new promotional campaigns.   
          Reduced Administrative Costs: Information is only typed in once - CRM,   product catalog, proposals, invoicing, customer service, project and resource   management - all share the same data.   
          Improved Efficiency: Everyone in the business knows right away where to find   information, without wasting time looking for it.   
          Happier Customers (and better customer retention!): Dealing with employees   who now know more about them and what’s going on in their account.   
          Better Management: Sales pipelines that are much better understood provide   clear visibility of any business upturn or downturn well before it represents an   opportunity or risk for the business.  | Please Check Pricing |  
 | Enterprise Wizard 
  Suited For:    Companies
 
 | Graphical Workflow, Business Rules Engine, Business Rules Wizard, Single SignOn, Interactive Reports, Graphical Charts, Trend Charts and Reports, Dashboards, Integrated Chat, Interactive FAQ, Standard Solutions, Automatic Reports, Alerts and Escalation, Self Registration, Automatic Login, Incoming E-mail Integration, Outgoing E-mail Integration, Email Hotlinks, Instant Messaging, History, HTML Editor, Automatic Hotlinks, Attached Files, Issue Tracking and Management, Full Text Search, Database Search/Sorting, Saved Searches, Ticket Links, Multi-language Support | 
             Top-rated, 100% web-based CRM application            Powerful, affordable, and rapidly adaptable without  programming            Suite of automation solutions within one CRM product at no  additional charge (contact management, external support, internal  support/helpdesk, sales, marketing, asset tracking, activities, and more)            Add new functionality, tables, fields, and reports using  just a browser            Supports multiple branding and multiple concurrent  languages | N/A |  |  |