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Side-by-Side CRM Vendor Comparison

 

Company

CRM Features

Company Strengths

Cost

Tour de Force

Suited For: Companies

Account Management, Administrative Interface, Anytime-Anywhere Access, Business System Integration, Collaborative Support Management, Collaborative Task Management, Contact Management, Template Management, E-Mail Logging, Expense Management, General Features, Manager's Console, Marketing Campaign Management, Opportunity Management, Outlook Integration, Project Management, Reporting-Exporting, Sales Activity Management, System Architecture
  • Tour de Force is Account-centric, not Contact-centric.
  • Robust & Flexible
  • Completely customizable
  • True Enterprise Collaboration
  • Easy conversion from other CRM products
$1,800 and up
Epicor

Suited For: Mid-size, Large Companies
Customer Support, E-mail Marketing, Sales, Self Service Portal, Web-based Surveys
  • Highly customizable CRM application/platform
  • Familiar Microsoft Outlook-like user interface
  • Robust reporting engine for shareing between users in a variety of formats, including Excel, HTML, PDF, XML and CSV.
  • Attractive pricing model for small and medium business
N/A