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Side-by-Side CRM Vendor Comparison |
|
Company |
CRM Features |
Company Strengths |
Cost |
Tour de Force
Suited For: Companies
|
Account Management, Administrative Interface, Anytime-Anywhere Access, Business System Integration, Collaborative Support Management, Collaborative Task Management, Contact Management, Template Management, E-Mail Logging, Expense Management, General Features, Manager's Console, Marketing Campaign Management, Opportunity Management, Outlook Integration, Project Management, Reporting-Exporting, Sales Activity Management, System Architecture |
- Tour de Force is Account-centric, not Contact-centric.
- Robust & Flexible
- Completely customizable
- True Enterprise Collaboration
- Easy conversion from other CRM products
|
$1,800 and up |
Siebel
Suited For: Small, Mid-size, Large Companies
|
Marketing Automation, Sales Force Automation, Call Center and Service, Self Service & eBilling, Customer Order Mgmt., Partner Relationship Mgmt., Industry Solutions, Business Analytics, Siebel CRM OnDemand, Siebel Contact OnDemand, Customer Data Integration, Component Assembly
|
- Leading provider of CRM Software to large enterprises
- Deepest focus on industry-specific solutions
- Provider of both hosted and on-premise CRM Software
- Large company with lots of resources - Safe Buy
|
Siebel CRM OnDemand - $70/user/month | Siebel 7.8 - N/A
|
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