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	 |  | Side-by-Side CRM Vendor Comparison |  
    |   
    
      | Company | CRM Features | Company Strengths | Cost |  
 | PipelineDeals 
  Suited For: Small,  Mid-size,  Large Companies
 
 | Deal Management, Deal Reporting, Calendar, Manage Contacts, Lead Management and Tracking, Deal Archiving,  Customization | 
   			Simpler & More Intuitive DesignNo ContractsLower Total Cost of OwnershipNo Software BloatSafe. Secure. 100% Web Based.Easy Switching | PipelineDeals Simple Pricing $15/user/month 
First Month Free 
No long term commitments
 |  
 | eGain 
  Suited For:  Mid-size,  Large Companies
 
 | Web self-service, Email management, Chat and cobrowsing, Phonecall tracking, Knowledge management, Collaboration with experts, Interactive business processes, Email campaigns, Notifications, Web surveys | 
         eGain Service™ 7 receives #1 rating in Bull's Eye research report overall as well as in knowledge   management, architecture, and analytics categoriesSpecializes in provider email management & customer service solutions Focus on serving mid-size and large companies  | N/A |  |  |