Model Metrics
Suited For: Companies
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Sales Force Automation, Service & Support, Marketing, Partner Relationship Management, Analytics |
- Applications delivered in weeks, not months.
- A No Hardware model
- Real-time flexibility
- Low-risk implementations
- "Elite 8" salesforce.com partner
- Vertical industry expertise
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N/A |
eGain
Suited For: Mid-size, Large Companies
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Web self-service, Email management, Chat and cobrowsing, Phonecall tracking, Knowledge management, Collaboration with experts, Interactive business processes, Email campaigns, Notifications, Web surveys
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- eGain Service™ 7 receives #1 rating in Bull's Eye research report overall as well as in knowledge management, architecture, and analytics categories
- Specializes in provider email management & customer service solutions
- Focus on serving mid-size and large companies
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N/A
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