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Side-by-Side CRM Vendor Comparison

 

Company

CRM Features

Company Strengths

Cost

Model Metrics

Suited For: Companies

Sales Force Automation, Service & Support, Marketing, Partner Relationship Management, Analytics
  • Applications delivered in weeks, not months.
  • A No Hardware model
  • Real-time flexibility
  • Low-risk implementations
  • "Elite 8" salesforce.com partner
  • Vertical industry expertise
N/A
CSG Systems

Suited For: Companies
Marketing Solutions, Billing & Payments, Customer Care, Order Management, Workforce Management, Statement and Output Services
  • Specializes in providing billing, customer care and order management solutions.
  • CRM solutions targeted for cable television, direct broadcast satellite, high speed internet, digital voice and voice services, and IP services providers
  • Focus on serving mid-size companies
N/A