Model Metrics
Suited For: Companies
|
Sales Force Automation, Service & Support, Marketing, Partner Relationship Management, Analytics |
- Applications delivered in weeks, not months.
- A No Hardware model
- Real-time flexibility
- Low-risk implementations
- "Elite 8" salesforce.com partner
- Vertical industry expertise
|
N/A |
RightNow
Suited For: Mid-size, Large Companies
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RightNow Service, RightNow Sales, RightNow Marketing, RightNow Voice, RightNow Analytics, RightNow Locator, RightNow CORE Services
|
- Customer service console and self-service features
- Workflow capabilities
- Slice and dice analytics
- Reporting tools and predefined reports
- Staff-management tools to define user roles and permissions
- Outbound marketing tools
|
$75-$100/user/month |
