     
| |
Side-by-Side CRM Vendor Comparison |
|
Company |
CRM Features |
Company Strengths |
Cost |
Zoho
Suited For: Companies
|
Sales force Automation, Marketing Automation, Support Management, Order Management, Reporting & Analysis, Workflow Management, Outlook Edition |
- Lowest TCO with a rich feature set at a competitive price
- Flexible deployment options (On-Demand as well as On-Premise CRM solution)
- Ease of usage with web-based user interface, and Total customizability
- Affordability
|
Starting at $12/user/month |
JD Edwards
Suited For: Companies
|
Integrated Customer Service, Integrated Fulfillment Management, Multi-Channel Collaborative Selling, Customer Lifecycle Marketing
|
" - JD Edwards EnterpriseOne Customer Life Cycle Management expands the definition of CRM to include all of the business processes and associated systems that touch a customer, including billing and delivery.
- Offers complete suite of applications including Asset Lifecycle Management, Customer Relationship Management,
Financial Management,
Human Capital Management,
Project Management,
Supplier Relationship Management, and
Supply Chain Management
"
|
N/A
|
| |
