Compare CRM VendorsCRM ArticlesCRM Vendor RecommendationsCRM Evaluation ToolsCRM Glossary
Download Free CRM Reports
 

Side-by-Side CRM Vendor Comparison

 

Company

CRM Features

Company Strengths

Cost

Salesboom

Suited For: Small, Mid-size Companies

Sales Force Automation, Marketing Automation, Document Management, Contract Management, Customer Service & Support, Reporting & Analytics, Enterprise Resource Planning, Email Marketing, Employee Collaboration
  • Integrated Suite of CRM & ERP Solutions
  • Breadth and Depth of features and functionality
  • Availability of CRM Appliance for on-premise installation
  • Great Value & Low TCO
Solo - $249/year | Team - $200/year (5 users minimum) | Professional - $40/month | Enterprise - $75/month
RightNow

Suited For: Mid-size, Large Companies
RightNow Service, RightNow Sales, RightNow Marketing, RightNow Voice, RightNow Analytics, RightNow Locator, RightNow CORE Services
  • Customer service console and self-service features
  • Workflow capabilities
  • Slice and dice analytics
  • Reporting tools and predefined reports
  • Staff-management tools to define user roles and permissions
  • Outbound marketing tools
$75-$100/user/month