Microsoft
Suited For: Small, Mid-size, Large Companies
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Opportunity management, Sales process management, Quotes, Order management, Sales force management, Email/Direct Marketing, Case/Service management, Email Response anagement, E-mail management, Searchable knowledge base, Marketing campaign management
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- Highly customizable CRM application/platform
- Familiar Microsoft Outlook-like user interface
- Robust reporting engine for shareing between users in a variety of formats, including Excel, HTML, PDF, XML and CSV.
- Attractive pricing model for small and medium business
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N/A
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InsideSales.com
Suited For: Small Companies
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Sales Automation, Marketing Automation, Customer Support Automation
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- Hosted CRM with robust dialing & messaging features
- Includes tools specifically for lead generation, telesales, and reps-at-home
- Affordable hosted solution with sales, marketing, and customer service capabilities
- Power, Predicative and Phone Dialer Integration
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$45/user/month
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