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	 |  | Side-by-Side CRM Vendor Comparison |  
    |   
    
      | Company | CRM Features | Company Strengths | Cost |  
 | Microsoft 
  Suited For: Small,  Mid-size,  Large Companies
 
 | Opportunity management, Sales process management, Quotes, Order management, Sales force management, Email/Direct Marketing, Case/Service management, Email Response anagement, E-mail management, Searchable knowledge base, Marketing campaign management | 
    Highly customizable CRM application/platform Familiar Microsoft Outlook-like user interface Robust reporting engine for shareing between users in a variety of formats, including Excel, HTML, PDF, XML and CSV.Attractive pricing model for small and medium business  | N/A |  
 | CRMG 
  Suited For:    Companies
 
 | Business Management Process, Sales and Pipeline Management, Account Management, Contact Management, Communication Management, Team Management, Document Management, Meeting Management, Workflow Management, Schedule Management | 
   			The only CRM with complete incoming e-mail integration (incoming
			  emails are automatically copied to contact records).                       
            Web based and client/server access to your database.
            Unparalleled sales management tools with integrated workflow rules and
              automated alerts.                        
            GUARANTEED SUCCESS IN YOUR CRM IMPLEMENTATION! | N/A |  |  |