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Side-by-Side CRM Vendor Comparison

 

Company

CRM Features

Company Strengths

Cost

Microsoft

Suited For: Small, Mid-size, Large Companies

Opportunity management, Sales process management, Quotes, Order management, Sales force management, Email/Direct Marketing, Case/Service management, Email Response anagement, E-mail management, Searchable knowledge base, Marketing campaign management
  • Highly customizable CRM application/platform
  • Familiar Microsoft Outlook-like user interface
  • Robust reporting engine for shareing between users in a variety of formats, including Excel, HTML, PDF, XML and CSV.
  • Attractive pricing model for small and medium business
N/A
NetOffice

Suited For: Companies
NetOffice Essentials, NetOffice Plus, NetOffice Pro
    "
  • Provides group-ware/collaboration tools provide business, government, membership, and service organiza-tions with an affordable alternative to telephone and data network infrastructure invest-ments
  • Provider of integrated communications services that combine both telephone and data management capabilities.
  • Focus on serving small and mid-size companies
  • NetOffice solution pricing starts at $19.95/month per user
  • "
Starting at $19.95/month