Compare CRM VendorsCRM ArticlesCRM Vendor RecommendationsCRM Evaluation ToolsCRM Glossary
Download Free CRM Reports
 

Side-by-Side CRM Vendor Comparison

 

Company

CRM Features

Company Strengths

Cost

Microsoft

Suited For: Small, Mid-size, Large Companies

Opportunity management, Sales process management, Quotes, Order management, Sales force management, Email/Direct Marketing, Case/Service management, Email Response anagement, E-mail management, Searchable knowledge base, Marketing campaign management
  • Highly customizable CRM application/platform
  • Familiar Microsoft Outlook-like user interface
  • Robust reporting engine for shareing between users in a variety of formats, including Excel, HTML, PDF, XML and CSV.
  • Attractive pricing model for small and medium business
N/A
Dendrite

Suited For: Companies
Integrated Business Processes, Customer Insight, Integrated Application Suite
  • Specializes in providing CRM applications for pharmaceutical companies
  • Dendrite CRM solutions are a comprehensive set of products and services that enable pharmaceutical companies to integrate customer information across multiple channels, departments, and countries to build a level of customer intimacy and insight that creates higher productivity
  • Customers include the world's top 20 pharmaceutical companies
N/A