| Microsoft 
  Suited For: Small,  Mid-size,  Large Companies
 
 | Opportunity management, Sales process management, Quotes, Order management, Sales force management, Email/Direct Marketing, Case/Service management, Email Response anagement, E-mail management, Searchable knowledge base, Marketing campaign management | 
    Highly customizable CRM application/platform Familiar Microsoft Outlook-like user interface Robust reporting engine for shareing between users in a variety of formats, including Excel, HTML, PDF, XML and CSV.Attractive pricing model for small and medium business  | N/A | 
	
 | Ardexus 
  Suited For:    Companies
 
 | Customer Relationship Management, Marketing Automation, Sales Automation, Service Automation, MODE Reporter | 
             Winner of ISM'S Top 15 CRM Award CRM solution is targeted at mid-market companies Full-function CRM suite with modules supporting Sales, Marketing , and Service fucntions. Integrates sales methodology with SFA and that supports the full customer   lifecycle with applications for marketing and customer service and support | N/A |