Microsoft
Suited For: Small, Mid-size, Large Companies
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Opportunity management, Sales process management, Quotes, Order management, Sales force management, Email/Direct Marketing, Case/Service management, Email Response anagement, E-mail management, Searchable knowledge base, Marketing campaign management
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- Highly customizable CRM application/platform
- Familiar Microsoft Outlook-like user interface
- Robust reporting engine for shareing between users in a variety of formats, including Excel, HTML, PDF, XML and CSV.
- Attractive pricing model for small and medium business
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N/A
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SugarCRM
Suited For: Small, Mid-size Companies
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Sugar Enterprise, Sugar Professional, Sugar Cube, Sugar On-Demand
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- Customization
- Sales force automation
- Tab-based user interface
- Affordability
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<$50/user/month
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