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Side-by-Side CRM Vendor Comparison

 

Company

CRM Features

Company Strengths

Cost

Microsoft

Suited For: Small, Mid-size, Large Companies

Opportunity management, Sales process management, Quotes, Order management, Sales force management, Email/Direct Marketing, Case/Service management, Email Response anagement, E-mail management, Searchable knowledge base, Marketing campaign management
  • Highly customizable CRM application/platform
  • Familiar Microsoft Outlook-like user interface
  • Robust reporting engine for shareing between users in a variety of formats, including Excel, HTML, PDF, XML and CSV.
  • Attractive pricing model for small and medium business
N/A
ADAPT Software

Suited For: Small, Mid-size Companies
Marketing Campaign Management, Real-Time Accounting Integration, Sales Opportunity Management, Service Ticket Management
  • Specializes in serving the needs of small to medium size business.
  • Highly customizable and easy to adapt to your company's needs.
  • Focus on serving mid-size companies
  • Affordability
Starting at $1,000 to $1,500 per user license