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Side-by-Side CRM Vendor Comparison

 

Company

CRM Features

Company Strengths

Cost

Workbooks

Suited For: Small, Mid-size Companies

Sales Force Automation (SFA), Marketing Automation, Sales Order Management, Customer Service and Support, Purchase Order Management, Invoicing and Cash Collection
  • Workbooks CRM improves the efficiency and effectiveness of marketing; increasing the flow of leads and measuring marketing ROI.
  • Sales force automation (SFA) within Workbooks CRM improves and measures sales team performance and boosts productivity by streamlining sales processes including quoting for new business.
  • The customer relationship management tools of Workbooks CRM streamline helpdesk organisations. Best practice customer support processes help to improve customer service whilst at the same time reducing delivery costs.
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RunE2E

Suited For: Small, Mid-size Companies

Sales Performance Management, Territory Management, Contact Management, Opportunity Management, Order Management and Pricing, Lead Management, Marketing Analytics, Call Center Service, Service Order Management, Service Contract Management, Complaints and Returns, Installed Base Management, Warranty Management, Resource Planning
  • The power of SAP. RunCRM is powered by SAP CRM 2007, a recognized CRM leader, according to Forrester Research, and the world’s leading provider of business software, serving 82,000 customers.
  • Affordability and value. RunCRM is pre-built and configured for fast setup and affordability. We provide total solution management—from hosting to the help-desk—to reduce your operational investment. We also provide budget-friendly financing to minimize your upfront spend.
  • Mobile CRM to go. In an increasingly mobile business environment, you need powerful smartphone (Blackberry and iPhone) access to your CRM data. That’s not a problem with RunCRM. Our RunMobile application puts CRM in the palm of your hand.
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