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Side-by-Side CRM Vendor Comparison

 

Company

CRM Features

Company Strengths

Cost

Workbooks

Suited For: Small, Mid-size Companies

Sales Force Automation (SFA), Marketing Automation, Sales Order Management, Customer Service and Support, Purchase Order Management, Invoicing and Cash Collection
  • Workbooks CRM improves the efficiency and effectiveness of marketing; increasing the flow of leads and measuring marketing ROI.
  • Sales force automation (SFA) within Workbooks CRM improves and measures sales team performance and boosts productivity by streamlining sales processes including quoting for new business.
  • The customer relationship management tools of Workbooks CRM streamline helpdesk organisations. Best practice customer support processes help to improve customer service whilst at the same time reducing delivery costs.
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C2CRM

Suited For: Companies
Relationship Management & Tracking, Activity Management, Mail and Calendar, Sales Force Automation & Management, Opportunities & Forecasting system, Contact Management, Customer Service & Support, Project Management, Enterprise Resource Analytics, Performance Management, Workflow Management, Open Data Store, ERP Connector Cartridges, Marketing Management, Analytics & Knowledge Management
  • It's affordable. It's simple to learn and use. And its browser-based design means everyone can use it instantly.
  • Offers the power and flexibility usually reserved for CUSTOM CRM solutions, with the ease of use and implementation typically associated with contact managers.
  • C2CRM is sold as a software and hardware solution on quality IBM equipment.
  • C2 makes it easy to implement your CRM solution in stages that fits your business needs.
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