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  Suited For:    Companies
 
 | Manage information on accounts and contacts, Track leads, opportunities, and sales pipelines for individuals and entire sales teams, Create marketing campaigns that are e-mail or telesales driven, Track customer service issues and cases, Create projects to manage efforts that cross accounts, campaigns, and opportunities | 
           Provides integrated communications solutions for such applications as phone, chat and   e-mail “at a fraction of the cost of comparable alternatives that require   products from multiple vendors, specialized on-premise equipment, extensive   integration, and costly ongoing maintenance and support.Provides complete CRM capabilites to manage contacts, sales efforts, and service   activities combined with rich interaction facilities to enable inbound and   outbound connections Focus on serving small and mid-size companies  | N/A |