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	 |  | Side-by-Side CRM Vendor Comparison |  
    |   
    
      | Company | CRM Features | Company Strengths | Cost |  
 | CNP 
  Suited For:    Companies
 
 | Sales Forecasting, Lead Analysis, Reporting, Corporate Calendar, Email Management, Outlook Synchronization, Dashboard, Salesforce Automation, Opportunity Tracking, Sales Pipeline Tracking, Graphical Charts, Sales Team Management, Order Management, Project Management | 
             Increased Sales Effectiveness: The most productive lead sources and sales   staff are clearly identified on graphical charts.   
          Greater Sales Reach: Use the email marketing capabilities to execute and   measure new promotional campaigns.   
          Reduced Administrative Costs: Information is only typed in once - CRM,   product catalog, proposals, invoicing, customer service, project and resource   management - all share the same data.   
          Improved Efficiency: Everyone in the business knows right away where to find   information, without wasting time looking for it.   
          Happier Customers (and better customer retention!): Dealing with employees   who now know more about them and what’s going on in their account.   
          Better Management: Sales pipelines that are much better understood provide   clear visibility of any business upturn or downturn well before it represents an   opportunity or risk for the business.  | Please Check Pricing |  
 | ePartners 
  Suited For: Small,  Mid-size  Companies
 
 | Opportunity management, Sales process management, Quotes, Order management, Sales force management, Email/Direct Marketing, Case/Service management, Email Response Management, E-mail management, Searchable knowledge base, Marketing campaign management | 
   In 2005 ePartners was the largest supplier of Microsoft business solutions in the United States. No other solutions provider has more experience deploying, integrating and customizing Microsoft CRM to meet the specific needs of a given organization. With ePartners and Microsoft CRM, clients can quickly develop profitable customer relationships through lead and opportunity management, incident management, a searchable knowledgebase, reporting tools, and more. ePartners assesses a customer’s business processes and technology infrastructure and then designs an implementation and integration plan that will meet each customer’s specific needs.  | N/A |  |  |