|       
   
	
	 |  | Side-by-Side CRM Vendor Comparison |  
    |   
    
      | Company | CRM Features | Company Strengths | Cost |  
 | CNP 
  Suited For:    Companies
 
 | Sales Forecasting, Lead Analysis, Reporting, Corporate Calendar, Email Management, Outlook Synchronization, Dashboard, Salesforce Automation, Opportunity Tracking, Sales Pipeline Tracking, Graphical Charts, Sales Team Management, Order Management, Project Management | 
             Increased Sales Effectiveness: The most productive lead sources and sales   staff are clearly identified on graphical charts.   
          Greater Sales Reach: Use the email marketing capabilities to execute and   measure new promotional campaigns.   
          Reduced Administrative Costs: Information is only typed in once - CRM,   product catalog, proposals, invoicing, customer service, project and resource   management - all share the same data.   
          Improved Efficiency: Everyone in the business knows right away where to find   information, without wasting time looking for it.   
          Happier Customers (and better customer retention!): Dealing with employees   who now know more about them and what’s going on in their account.   
          Better Management: Sales pipelines that are much better understood provide   clear visibility of any business upturn or downturn well before it represents an   opportunity or risk for the business.  | Please Check Pricing |  
 | Astea 
  Suited For:    Companies
 
 | Contact Center, Depot Repair, DSE, Field Service, Logistics, Marketing, Professional Services, Sales | 
          Provider of   Service Lifecycle Management solutions for companies that market, sell, service   and support equipmentExtend traditional Customer Relationship Management (CRM) to encompass supply   chain and logistics functionality, all honed to service-oriented businessesOffers web-based service management solution on the market that is fieldcentricOffers industry-specific solutions for Medical, IT, Industrial Manufacturing, Retail, Banking, Imaging, Controls & Instrumentation, and HVAC industries  | N/A |  |  |