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	 |  | Side-by-Side CRM Vendor Comparison |  
    |   
    
      | Company | CRM Features | Company Strengths | Cost |  
 | CNP 
  Suited For:    Companies
 
 | Sales Forecasting, Lead Analysis, Reporting, Corporate Calendar, Email Management, Outlook Synchronization, Dashboard, Salesforce Automation, Opportunity Tracking, Sales Pipeline Tracking, Graphical Charts, Sales Team Management, Order Management, Project Management | 
             Increased Sales Effectiveness: The most productive lead sources and sales   staff are clearly identified on graphical charts.   
          Greater Sales Reach: Use the email marketing capabilities to execute and   measure new promotional campaigns.   
          Reduced Administrative Costs: Information is only typed in once - CRM,   product catalog, proposals, invoicing, customer service, project and resource   management - all share the same data.   
          Improved Efficiency: Everyone in the business knows right away where to find   information, without wasting time looking for it.   
          Happier Customers (and better customer retention!): Dealing with employees   who now know more about them and what’s going on in their account.   
          Better Management: Sales pipelines that are much better understood provide   clear visibility of any business upturn or downturn well before it represents an   opportunity or risk for the business.  | Please Check Pricing |  
 | ACT! 
  Suited For:    Companies
 
 | Centralize critical contact and customer information and stay organized, Manage and grow business relationships through top-notch communications, Forecast and track sales opportunities for an improved bottom line, Access and report on information quickly for a complete view of customer interactions, Stay productive by taking critical information on the go | 
   The most popular contact management software for small business Great for small business who needs a simple to use contact and customer management software ACT is attractively priced and affordable for small business  Integrates with the tools you use everyday, such as Microsoft® Office, Lotus Notes®, and handheld devices. | $199/user |  |  |