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Side-by-Side CRM Vendor Comparison

 

Company

CRM Features

Company Strengths

Cost

24SevenOffice

Suited For: Companies

Document Management, Sales, Activity Management, Contacts Management, Sales Reports, Tasks Management, Project Management, Group Calendar, Email Management
  • Europe's #1 on-demand CRM and ERP
  • No need for installation, upgrades, servers, or worry about backup of data.
  • Everyone can view, update, and share information, activities, and appointments in real time from any computer connected to the Internet.
  • Unlike standalone contact managers that isolate customer information on individual desktops, 24SevenOffice CRM provides a common, shared system for customer information.
Starting at $13 /user/month.
Entellium

Suited For: Small, Mid-size, Large Companies

Sales force automation, Contact Management, Customer Service & Support, Mobile CRM, Opportunity management, Sales process management, Pipeline management, Activity management, Lead management, Service Resolution Management, Real-time dashboards, Live Collaboration/Chat, Contract management, Bidirectional Outlook synchronization, Report generator, Searchable knowledge base, Offline access
  • Consistently ranked #1 in Usability, Value, and Customer Service.
  • Attractive month-to-month pricing. Additional savings for 1 year commitment
  • Unique Activity Center is a "one-stop shop" for tracking all sales & service activity
  • 99.97% uptime in 2005, Entellium offers a rebate if they do not hit 99.7% uptime.
Starting at $50 per user per month