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Side-by-Side CRM Vendor Comparison

 

Company

CRM Features

Company Strengths

Cost

Tour de Force

Suited For: Companies

Account Management, Administrative Interface, Anytime-Anywhere Access, Business System Integration, Collaborative Support Management, Collaborative Task Management, Contact Management, Template Management, E-Mail Logging, Expense Management, General Features, Manager's Console, Marketing Campaign Management, Opportunity Management, Outlook Integration, Project Management, Reporting-Exporting, Sales Activity Management, System Architecture
  • Tour de Force is Account-centric, not Contact-centric.
  • Robust & Flexible
  • Completely customizable
  • True Enterprise Collaboration
  • Easy conversion from other CRM products
$1,800 and up
CNP

Suited For: Companies

Sales Forecasting, Lead Analysis, Reporting, Corporate Calendar, Email Management, Outlook Synchronization, Dashboard, Salesforce Automation, Opportunity Tracking, Sales Pipeline Tracking, Graphical Charts, Sales Team Management, Order Management, Project Management
  • Increased Sales Effectiveness: The most productive lead sources and sales staff are clearly identified on graphical charts.
  • Greater Sales Reach: Use the email marketing capabilities to execute and measure new promotional campaigns.
  • Reduced Administrative Costs: Information is only typed in once - CRM, product catalog, proposals, invoicing, customer service, project and resource management - all share the same data.
  • Improved Efficiency: Everyone in the business knows right away where to find information, without wasting time looking for it.
  • Happier Customers (and better customer retention!): Dealing with employees who now know more about them and what’s going on in their account.
  • Better Management: Sales pipelines that are much better understood provide clear visibility of any business upturn or downturn well before it represents an opportunity or risk for the business. 
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