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Side-by-Side CRM Vendor Comparison |
|
Company |
CRM Features |
Company Strengths |
Cost |
Tour de Force
Suited For: Companies
|
Account Management, Administrative Interface, Anytime-Anywhere Access, Business System Integration, Collaborative Support Management, Collaborative Task Management, Contact Management, Template Management, E-Mail Logging, Expense Management, General Features, Manager's Console, Marketing Campaign Management, Opportunity Management, Outlook Integration, Project Management, Reporting-Exporting, Sales Activity Management, System Architecture |
- Tour de Force is Account-centric, not Contact-centric.
- Robust & Flexible
- Completely customizable
- True Enterprise Collaboration
- Easy conversion from other CRM products
|
$1,800 and up |
Astea
Suited For: Companies
|
Contact Center, Depot Repair, DSE, Field Service, Logistics, Marketing, Professional Services, Sales
|
- Provider of Service Lifecycle Management solutions for companies that market, sell, service and support equipment
- Extend traditional Customer Relationship Management (CRM) to encompass supply chain and logistics functionality, all honed to service-oriented businesses
- Offers web-based service management solution on the market that is fieldcentric
- Offers industry-specific solutions for Medical, IT, Industrial Manufacturing, Retail, Banking, Imaging, Controls & Instrumentation, and HVAC industries
|
N/A
|
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