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Side-by-Side CRM Vendor Comparison

 

Company

CRM Features

Company Strengths

Cost

Tour de Force

Suited For: Companies

Account Management, Administrative Interface, Anytime-Anywhere Access, Business System Integration, Collaborative Support Management, Collaborative Task Management, Contact Management, Template Management, E-Mail Logging, Expense Management, General Features, Manager's Console, Marketing Campaign Management, Opportunity Management, Outlook Integration, Project Management, Reporting-Exporting, Sales Activity Management, System Architecture
  • Tour de Force is Account-centric, not Contact-centric.
  • Robust & Flexible
  • Completely customizable
  • True Enterprise Collaboration
  • Easy conversion from other CRM products
$1,800 and up
Oracle

Suited For: Small, Mid-size, Large Companies
ORACLE E-BUSINESS SUITE, PEOPLESOFT ENTERPRISE, JD EDWARDS ENTERPRISEONE, JD EDWARDS WORLD, SIEBEL
  • Oracle is one of the largest application software companies in the world offering virtually everything a company needs to run it's business.
  • Oracle has acquired PeopleSoft and Siebel in the past 2 years and customers can purchase either CRM software from either Oracle, Siebel, or PeopleSoft's offerings.
  • Oracle is working on a CRM Fusion product that will be based on Siebel's CRM solution as well as leveraging PeopleSoft and Oracle's CRM solutions
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