Process (re)engineering, Work flow design, Culture management, Project management, Business alerts, Sales/pipeline Reporting, Activity Reporting, Customer Service tracking, Customer Self-Service, Contract Tracking, Services and Product Tracking, Web accessibility, Other administrative work flow functions that can be automated or simplified

Timely Response (Service and Support)
Complete Documentation (including a Project Book for all new projects)
Detailed billing
Project Management (Reporting for all new projects and a manager for all project and Ad Hoc work)
Product expertise
Offer you software options (add-on's, add-in's and upgrades) to improve your work flow and increase efficiency
Lunch & Learns (Great for learning more about what your product can do and to network with other users)
Remote Support (Available for clients on support)
Remote Administration (Available for clients on support and type of on-going support required)
Monthly/Quarterly system maintenance plans (Available for clients on support)

N/A