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Side-by-Side CRM Vendor Comparison

 

Company

CRM Features

Company Strengths

Cost

Zoho

Suited For: Companies

Sales force Automation, Marketing Automation, Support Management, Order Management, Reporting & Analysis, Workflow Management, Outlook Edition
  • Lowest TCO with a rich feature set at a competitive price
  • Flexible deployment options (On-Demand as well as On-Premise CRM solution)
  • Ease of usage with web-based user interface, and Total customizability
  • Affordability
Starting at $12/user/month
Chordiant

Suited For: Companies
Chordiant Marketing, Chordiant Decision Management, Chordiant Decision Management for Basel II, Chordiant Contact Center, Chordiant Retail Channel, Chordiant Enterprise Platform
  • Offers industry-specific CRM solutions for Retail Banking, Card Services, Lending, Insurance, Telecommunications
  • Chordiant's suite of CRM applications to enhance the quality of every customer interaction, increase employee productivity, reduce costs and comply with regulations
  • Focus on serving large global companies
  • Adapt at helping organizations with complex CRM needs
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