|       
   
	
	 |  | Side-by-Side CRM Vendor Comparison |  
    |   
    
      | Company | CRM Features | Company Strengths | Cost |  
 | Microsoft 
  Suited For: Small,  Mid-size,  Large Companies
 
 | Opportunity management, Sales process management, Quotes, Order management, Sales force management, Email/Direct Marketing, Case/Service management, Email Response anagement, E-mail management, Searchable knowledge base, Marketing campaign management | 
    Highly customizable CRM application/platform Familiar Microsoft Outlook-like user interface Robust reporting engine for shareing between users in a variety of formats, including Excel, HTML, PDF, XML and CSV.Attractive pricing model for small and medium business  | N/A |  
 | Balgord Software Solutions 
  Suited For: Small,  Mid-size  Companies
 
 | Build long-lasting customer loyalty and generate repeat sales from your best customers, Analyze, forecast, and report on key sales data, Quickly analyze, manage, and synchronize sales, marketing, and customer care activities across all points of contact, Easily identify, execute, and replicate effective marketing initiatives across your sales channels, Empower your staff with enterprise-wide access to vital customer, partner, and prospect information, Assign, schedule, and track marketing campaign activities, and measure the performance of every campaign, Access relevant customer data in real time, including purchases, call and escalation history, interactions, multiple contacts, support cases, e-mail and documents sent and received, and sales opportunities | 
   			Specializes in the implementation and ongoing support of Sage  Software's extensive range of business application software.            
			Business  solutions can be completely customized to your specific needs with custom  development, additional options or third-party software.
Since their first installation in 1993, Balgord Software  Solutions has delivered solutions that are implemented and installed the right  way, the first time.            
			Committed to providing exceptional client-focused  service.  
Team of highly trained, certified consultants who  understand the business challenges organizations face when implementing a new  software solution. 
 | Please submit a request for a price quote. |  |  |