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	 |  | Side-by-Side CRM Vendor Comparison |  
    |   
    
      | Company | CRM Features | Company Strengths | Cost |  
 | Microsoft 
  Suited For: Small,  Mid-size,  Large Companies
 
 | Opportunity management, Sales process management, Quotes, Order management, Sales force management, Email/Direct Marketing, Case/Service management, Email Response anagement, E-mail management, Searchable knowledge base, Marketing campaign management | 
    Highly customizable CRM application/platform Familiar Microsoft Outlook-like user interface Robust reporting engine for shareing between users in a variety of formats, including Excel, HTML, PDF, XML and CSV.Attractive pricing model for small and medium business  | N/A |  
 | Dataforce CRM 
  Suited For:    Companies
 
 | New Lead Reporter, Opportunity Reporter, Marketing Reporter, Lifecycle Reporter, Opportunity Workbenches, Forecasting, Change Management, Commission and POS, Change Management, Outlook Integration, Mobile Support, Sales Team Management, Sales Force Automation,  VOIP Click to Call, Full Integrated Quoting, Integrated Pipeline and Forecast Management, Lead, Opportunity and Customer Management, Marketing Management, Case Management, Activity and Calendar Management, DataForceOne Visual Studio tools, Flexible Dashboards, Administration Tools, Professional Services, Customization, Full phone support during business hours, Unlimited Online and Email Support, Access to How do I...? Forums | 
             Fast Speed to Deploy to Fast ROI for Your CRM SoftwareMore Flexible to Meet Your Company NeedsCustomizable CRM Software to Boost User AdoptionPowerful user friendly reporting to give you views into all aspects of your   business | Bronze on-demand - $39 per user per month
Silver on-demand - $65 per user per month
Silver CRM in a box - $399 per user per year
Gold on-demand - $99 per user per month
Gold CRM in a box - $599 per user per year |  |  |